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Charging rules (BETA feedback)

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Tobias S

This thread is made to gather feedback on the Charging rules feature while it's in Beta.

- Make sure you have updated the app to latest version: 2.36.1
- Make sure your 'Beta' toggle is on by going into 'Me' -> 'Settings' -> 'Beta access'.
- Then access charging rules from the Charge point settings; it's a new menu.
- Note: You have to be the Owner/Admin to setup a charging rule.

We would love your feedback in the comments before it set live for all users.
1. If you encounter any bugs
2. If you have questions about functionality
3. How we might improve on it for future version. What are you missing now?

Help center article:
monta.com/uk/help-center/create-charging-rules/?fbclid=IwAR2YK9HCSAeCHcW7gyx2E7zrmucbrmW2QI2DNhzBNyfQw2nHOe0B5QkoMdc

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Jesus M Diaz-Perez

Is there any update on the way the rules work that only take effect after the car is plugged, so any change on the rule requires unplug/plug of the car?
Thanks


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Katrine Grønhøj

My charging rule is to charge 25 kwh between 00:05 and 06:00. Yesterday I needed a bit more (40 kwh) and tried to adjust the amount after the car was plugged in - with little luck as it kept saying it was not possible to charge the amount in time and prolonged the charge schedule rater than change the starting time.


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Phil Pearson

The clocks went forward one hour this morning so I tried to change my scheduled start charge time from 00.05 to 01.05 to continue to benefit from the full off-peak tariff that I’m on. The app will not allow me to select 01.05. I can select 00.05 or 02.05 but not 01.05.


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Greg Bedson

It would be great to add a trickle charge feature to prevent my car from going into a deep sleep before the scheduled charge is due to start. We are on a low rate tariff between 00:00 and 05:00, however if I schedule the car to start at this time it won’t charge as the car will stop responding to charger about 10 minutes after locking


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Fafa

Hi
I try that’s time the beta version of « auto smartcharge »
And got some trouble with…

My car was at 14% of battery

I set the auto smartcharge schedule from 22h45 to 4h00 (due to my contract with EDF, that’s my low cost time)
And set 19kwh of charge. (Which it should be around 70% of battery)

it’s seems the set of charge is not ending the charge when it’s reached…
Because this morning it have charged 22,8kwh!! (Maybe it could be more but my car was at 100% of battery.)

I leave on mountain so i don’t want to be at 100% the morning, because due to that, i have not more motorbreack during the downhill. So i want to end my charge between 80% and 90%

Please to fix it.


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Fafa

Still get the same problem again and again!!!

Does anyone in charge of Monta app read these messages ?!


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Greg Bedson

We seem to be having the same issue, where it is suddenly charging to 100 percent all of the time


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Fafa

Hi
I use the beta version of « recharge programmée »
And got some trouble with…

I set the charge schedule from 23h00 to 5h00 (due to my contract with EDF, that’s my low cost time)
And set 16kwh of charge.

But it’s seems the set of charge is not correctly memorized…
Because this morning it have charged 19kwh!! (Maybe it could be more but my car was at 100% of battery.)

I leave on mountain so i don’t want to be at 100% the morning, because due to that, i have not more motorbreack during the downhill. So i want to end my charge between 80% and 90%

Please try to fix it.
And and one the screen the quantity of charge set (for now we got only the start and end time of charge). So we cannot be sure that’s our setting of kwh is correct or not.

Please find enclosed the pictures of my last charge

Also, the recap of the charge is not good .
Notifications say the charge end at 5h00
On the detail it’s say at 1h00
Please try to provide the true value on both.

Thank you in advance for your help

(My car : Dacia Spring - business version)


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Christian Botved Poulsen

Our need is to generally charge after midnight when the prices are generally lowest.
However, from time to time we might need the ability to make an extraordinary charge also during the daytime, which I wonder if it will be a problem now?


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Jesus M Diaz-Perez

I don't think that should be a problem, since you can override the schedule. In the 'charger' main screen, there is a button 'Slide to start' to initiates a charging session.


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Christian Botved Poulsen

Hmmm…. But I would much rather like to use Tesla UI (car/phone) to instant start charge.
Guess it just means we will not use schedules.
Which is a pitty, since I would have more trust in monta deciding when it’s really cheaper to charge than Tesla


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Jesus M Diaz-Perez

Just curious, why is better to force the charge from the Tesla App than from the Monta App? Both can run from the phone.


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Christian Botved Poulsen

More a question of me not being only user of the car. Then having a whole suite of apps is not ideal


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Jesus M Diaz-Perez

It didn’t work for me today.

It was the first time I had the chance to try it. I created a rule to charge from 0:05 to 7:55 and when I woke up at 6:00 it had not started.
Not an issue with the charger because I was able to manually start it at that moment.
May I be missing some configuration?
Thanks


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Jesus M Diaz-Perez

And today again.
Maybe I am configuring something wrong, because it is not working for me.


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Jesus M Diaz-Perez

Something interesting:
- I had the 'charge rule' configured, but it didn't work for two days.
- I went out with the car today, and when came back home I plugged it.
- Then I got a notification from the Monta App saying that a 'scheduled charge' was configured and would start at 00:05.

So, it seems that the scheduled charges are only triggered at the moment of plugging the car. If the car is already plugged in, it will not work.

In my opinion, this is wrong, because:
- if one makes a change in the schedule, it's forced to go to the car to unplug/plug it.
- sometimes the car uses a bit of the battery for maintenance tasks, especially when it is not used every day, but with this limitation the car will be charged only the first day, never again because the 'schedule charge' is not triggered due to the car not being plugged (because it already is).

Can you confirm if this is indeed the intention?
Thanks


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Jesus M Diaz-Perez

Today the schedule charge worked, so I think I can confirm the scheduled charge only works only if the car is plugged AFTER the rule was created.

Is this intentional? Not sure, but in my opinion it is a problem.


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Jesus M Diaz-Perez

And more on this. Exactly the same happens when the rule is DISABLED: because it was enabled when the car was plugged in, even when I had disabled the rule, the charger worked in the configured times tonight.

So, what I am understanding on the logic behind the rule:
- when the car is plugged in, and only at the moment of plugging in the car, a 'scheduled charge' is created.
- it doesn't matter if the rule is change after that, the scheduled session is created and it will happen.

I want to try today to plug in the car with the rule enable (I expect monta to create the scheduled charge), then disable the rule and unplug/plug in the car again. I want to see what happens with the already created rule.


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Mathias Madsen

Yesterday it only charged to 60% even though the rule states 80% and the car is set to 80%. I see in the logs that it was remotely stopped at 60%.


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Chris Venning

Cool feature. Ideas to add/improve.

1. Would love to be able to specify which days a given rule should be applied, Monday to Sunday and if it should repeat weekly. In combination with this it would be cool to be able to have more than 1 rule per charger.
Example. I would like to have one rule set up for work days monday to friday, and a different rule for weekends.
Even allowing time slots during the same day to have different set of rules depending on the time of day you plug in the car.

2. It would be really nice if a smartcharge didnt end the charge session when the car reaches 100%. I charge my car from 10.00 to 16.00 , and leaves for work at 16.50. Now the car cant pre-heat before i leave, because the smartcharge ended at 16.00.


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Rune Hvedemose

I would like The ability to have The smart charge start automatically everyday using The given rulle instead of only The day of plugging it in (could require integritet car on own charger). But been away now twice on holiday where The battery was low as it only charge first day I plugged it in ad than nothing after as I apparently have to manually turn it on each time.


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Micki Olin

I would like to create two rules, one for the car to be ready at 6 AM and another for 4PM

Also is it possible that the car can self start the charging? If my Skoda wants to de ice the car with the use of the wall charger, it’s not able to do this today if the charging has completed during the night


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Fafa

I would like to get the possibility to choose the time of beginning, time of ending AND the %of battery i wanna recharge. (Like the smartcharge parameter but without the smartcharge. Because it’s not working well with my charger who can reduice the power in case my house need. And so i must be sure my car will be correctly charge the morning. So i don’t like the smartcharge)

Thank you in advance to add this possibility


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Gert Jensen

2 times in a row the Car is not charged as it should be. Set point 80% but only 72% this morning a some offset days before. It has plenty of time to charge and the estimated kw needed is spot on but still not charging what it has calculated.
I’m the only one who’s has this problem ?


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Fafa

Go the same trouble. That’s why i don’t like the smartcharge option.


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Alex Og Christina

Hi, we have tried this 2 times on our Hyundai Kona 64kwh. Fist time it only charge to 92% , this time to 98 %. Zso it doesn't work properly on this car.(there was plenty of time to 100%)

Alex and Christina


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Frank Sørensen

I is not "importent" but when ruling a scheduel charge, the car is just the default, its not possible to chose car.

We have 2 chargers, and use them to 2 cars, but now I show the wrong car on one of them 🤷‍♂️

Not importent for us, because we look at kw / charger. But some might looks at cars (if possible🤷‍♂️)


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Troels

The new notification is not as good as the old one showing how much energy usage was expected. Consider bringing that back :)


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Frank Sørensen

Hello Monta.

Please make option to setup more/many rules, and the switch on only one 🙏🙏

Also "day sceduel" 🙏🙏

Så on our PHEV, rule xx will only run the day/night:
Sat-mon, mon-thu, thu-wed, wed-tue, tue-fri

Then we can charge manuel in weekend.

Also, on the EV, we can setup like

Sun-mon, wed-tue or some thing like that.


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Rune Hvedemose

That daily schedule is highly needed!


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Troels

Had some trouble with an AutoStart setting that persisted even after setting up a new smartcharge rule with the beta functionality.

Had to revert to non-beta interface, turn off the setting and restart my charger (Zaptec go), before adding the new rule. Now it seems to work.


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Tobias S

Hi Troels
Which AutoStart setting did you experience persisted after creating a charging rule?

Also, did you have an auto-start feature enabled in your Zaptec app as well, or only in the Monta app?


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Troels

I had the feature enabled in the old UI as per the image attached. That kept overriding the new smart charge rule it seemed.

When I reverted to the old UI that setting was disabled as I recall - so could just be the charger that needed the restart. Hard to say.

No features in the Zaptec app or others. Just had a schedule in my car to start charging at night (which I disabled to let the SmartCharge functionality handle instead.)

Everything worked when charging this night :)


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Tobias S

Great, thanks for your input!


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Mathias Madsen

Is there some option to smart charge to less than 100%?


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Troels

If you connect your car to Monta and set a limit in the cars software - then it seems that data is included in the SmartCharge rule. At least for Teslas


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Mathias Madsen

Yea, that must be where it gets the limit from. I tend to leave the car at 100% and limit the charge in Monta instead. Hyundai’s app/car communication is brittle.


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Tobias S

Hi Mathias. For now we only use the charging limit we receive from the car.

Just to understand, is the reason for letting Monta control the charging limit, that if you change the charging limit to 80% in your Hyundai, you fear that it doesn't update accordingly in Monta through the integration?


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Mathias Madsen

I tend to leave the car at 100% AC/DC limits because the Hyundai API is relatively brittle. Instead I used to select the limit of e.g. 80% in the Monta app when scheduling a smartcharge.

Now I need to switch the car between 80% and 100% depending on the circumstances.


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Lennarth Østergaard

Hi Monta.
I charge every night at the same time, so it would be nice not to have to go in and start scheduled charging every day.
so my wish is auto start on scheduled charging. It should of course also work with sponsored charging.
I know it exists for smart charge, but it doesn't work with sponsored charging as it will always deduct from my personal wallet when I use auto.


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Denise from Monta

Hi Lennarth, we now have an auto-scheduled option released in beta under Charging Rules.
In this first version it does not include sponsored charging yet, but we are aware of this limitation and will take this into account for future iterations.


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Lennarth Østergaard

ok, I'll look forward to that, right now I and many others have no benefit from the new update, as long as it doesn't work for sponsored charging.
Hope it will be fixed soon as I am very tired of starting the charge everyday all week.


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Lennarth Østergaard

ok, I'll look forward to that, right now I and many others have no benefit from the new update, as long as it doesn't work for sponsored charging.
hope it will be fixed soon as I am very tired of starting the charge everyday all week.


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Denise from Monta

Hi Lennarth,
We've now released the option to enable sponsored charging by default for a charging rule in beta now :D If you have active sponsoring, you will find a toggle when you edit/create a rule called "Always sponsor charges".

We're still working out some visual details on making clearer your charges are sponsored, but please try it out and let us know if you have any feedback.


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Denise from Monta

Merged with: Auto scheduled charging.

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Denise from Monta

Status changed to: Released

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Denise from Monta

Status changed to: In progress