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André |
When trying to charge but having just a small amount in the wallet, good if needing to just "TopUp" before a trip, its to hard to just select "charge with what i have in wallet" the leveler need to be dragged in steps and a few users can get frustrated in not understanding why they cannot just start charge when their wallet has money, to hard for some people to understand how to do this correctly and frustration is pointed to app / charging in a negative way.
Should instead be that you can select the wallet and push charge direcly if there is any money, when charging is on just should get a notification that wallet is running low and to keep charging either fill wallet or select autocontinue on card when empty
Activity Newest / Oldest
Tobias S
Status changed to: Under review