The reliability of Smart Charge is crucial and the current quality is simply not good enough.
It seems that Smart Charge is sensitive to internet connection and the reason for Smart Charge is failing is a lag of robust communication at the time of the start of the charge. Rather then relaying on the charge point being online by the time the start command is submitted, then push the charge plan to the charge point will enable the charge point to start at the planed time even if it is offline.
In case this is actually how this is done today👍 simply let my know😀
What is the status of this one. I missed the best charge price for weeks last night as my Easee went offline for 30 min. It did not start again when it was online
Hm, that sounds like it might be an issue from Easee side then. We've implemented what we call "Native schedule", which means we actually establish the connection to the charge point right when the cable is plugged in, and then starts charging when the scheduled is planned to start.
The reason we start right away is, then we already got a connection to the charge point, and if the charge point e.g. goes offline, it will not have any effect on the ongoing charge session.
Hi. We are now testing this feature with Easee chargers initially. I'm looking for people who would like access to the feature to help us with feedback and charging data before we release it to the broad public.
If you have an Easee charger and are interested in getting closed Alpha access and help us test this feature, write me on email@example.com and i'll give you instant access.
/Tobias, Product manager
We have this in "closed alpha" testing - expected to release soon. We call it "native smart charge" or "native scheduling". Intended to fix exactly this issue.
It will likely be a setting on your charger, which form of smart charge you want.